Terms of Service

Last Updated: December 1, 2025

These Terms of Service govern your use of our shortlink platform. By accessing or using the Service, you agree to be bound by these Terms.

1. Use of the Service

1.1. Eligibility

You must be at least 13 years old (or the minimum legal age in your region) to use the Service.

1.2. Account Registration

You are responsible for:

  • Providing accurate account information
  • Keeping your password secure
  • Maintaining the confidentiality of your account

3. Acceptable Use Policy

You agree not to:

Violations may result in suspension or account termination without notice.

  • Abuse the Service with high-volume automated requests
  • Attempt to extract system data or reverse-engineer the platform
  • Interfere with network stability or security
  • Use the Service for spam, fraud, or mass unsolicited messaging
  • Bypass analytics tracking or fingerprinting mechanisms

4. Data Collection & Analytics

Use of the Service implies consent for the collection of analytics data including IP, user-agent, referrer, geolocation, UTM parameters, behavior tracking, and device fingerprinting, as described in the Privacy Policy.

You acknowledge that:

• Analytics data is required for core functionality

• Some tracking cannot be disabled without breaking the Service

Details are available in our Privacy Policy.

5. Third-Party Services

Our Service may use third-party providers, including:

You acknowledge that your data may be processed by these providers under their terms.

  • Google Analytics
  • Google OAuth
  • OpenObserve for analytics/error monitoring
  • Future payment gateways (local & international)

6. Payments (Future Feature)

If paid plans are introduced, you agree that:

• Billing details must be accurate

• Subscription fees are non-refundable unless required by law

• Failure to pay may result in account limitations or suspension

Specific terms will be updated upon launch of payment features.

7. Intellectual Property

All intellectual property related to:

You may not copy, modify, distribute, or create derivative works without permission.

  • Platform code
  • Branding and trademarks
  • Dashboard UI, analytics engine
  • System architecture and documentation

8. Service Availability

We strive for high uptime but do not guarantee:

We may perform maintenance, updates, or infrastructure changes without notice.

  • Uninterrupted availability
  • Zero data loss
  • Zero latency or error-free operation

9. Termination

9.1. Conditions for Termination

We may suspend or terminate your access if:

  • You violate these Terms
  • You engage in abusive or illegal behavior
  • Required by law enforcement authorities

9.2. Effects of Termination

You may delete your account at any time.

Upon termination:

  • Access to analytics dashboards may be removed
  • Data may be deleted per our retention policy
  • Some logs may be preserved for security auditing

10. Disclaimers

The Service is provided "as-is" and "as available". We make no warranties or guarantees regarding:

You use the Service at your own risk.

  • Accuracy of analytics data
  • Continuous availability
  • Compatibility with your systems

11. Limitation of Liability

To the maximum extent allowed by law:

Some jurisdictions do not allow certain limitations; in such cases, only applicable restrictions apply.

  • We are not liable for lost profits, revenue, or data
  • We are not liable for damages caused by third-party content
  • Our total liability shall not exceed the amount you paid (if any) in the past 12 months

12. Changes to These Terms

We may update these Terms from time to time. For significant updates, we will notify users via:

Continued use of the Service constitutes acceptance of updated Terms.

  • Email
  • In-app announcement
  • Website notice

13. Governing Law

These Terms are governed by the laws of Vietnam, without regard to conflict-of-law principles.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

support@li2.ai